Returns & Exchanges
At FRE, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion piece doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Place the original items with all tags attached into their original packaging to ensure the garments remain protected during transit.
Attach Shipping Label
Print the prepaid shipping label generated by our portal and securely fix it to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing